CrossCountry Mortgage DSCR Loans 2026: 10,082 Investor Loans
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Quick Answer
CrossCountry Mortgage, LLC originated 10,082 loans on investment property in 2025 for $3.60 billion, the fifth most of any lender in the federal HMDA file, and 4,088 of them (40.5%) were DSCR-type loans, 13th among 466 lenders, as of the data we read on October 30, 2026. The DSCR-type loans had a median note rate of 7.25% on a median loan of $265,000, against 7.375% and $225,000 for all other lenders; at the same loan size the rates are equal, so the 0.125-point gap comes from the size mix (our arithmetic). Unlike a broker-only lender, 3,902 of the 4,088 (95.5%) were submitted directly to CrossCountry, and the lender denied 5.7% of the investor files it decided against 20.3% for everyone else (our arithmetic), although 29.1% of its investor files were withdrawn by the applicant. The CFPB database lists 800 complaints under CrossCountry Mortgage LLC received since January 1, 2025, most of them about payments on existing mortgages. What we cannot give you is a CrossCountry-specific rate sheet: crosscountrymortgage.com returned HTTP 403, and the only readable copy of its DSCR page, an Internet Archive snapshot of May 20, 2026, lists generic criteria that apply to “most borrowers”, not to CrossCountry alone.
Key Takeaways
- Scale: 10,082 originated investor loans for $3,601,670,000, which is 8.1% of its 125,099 originated loans and 1.6% of the 623,645 investor loans in the 2025 file (our arithmetic). Only UWM (31,209), Kiavi (25,528), Rocket Mortgage (13,753) and The Loan Store (11,898) made more. Median loan $265,000; median note rate 7.24% (middle half 6.875% to 7.625%).
- Two products under one label: 4,088 DSCR-type loans ($1,497,900,000, no debt-to-income ratio reported) and 5,930 loans that do report a debt-to-income ratio ($2,078,540,000, median 7.125%), with 64 others. The DSCR-type loans cost 0.125 of a point more than the income-ratio loans; across all lenders the gap is 0.375 (7.375% against 7.0%, our arithmetic).
- Price against the market: 7.25% median for CrossCountry's DSCR-type loans against 7.375% for the other lenders' 150,233. In every size band from $150,000 to $999,999 both medians are 7.25%; CrossCountry is higher under $150,000 (8.6875% on 48 loans under $100,000, 7.625% on 551 loans of $100,000 to $149,999) and lower only at $1,000,000 and over (6.995% against 7.2%, 186 loans).
- Direct, not brokered: 95.5% of its DSCR-type loans (3,902) were submitted directly to the lender, against 35.6% for all other lenders. You can apply to CrossCountry without a broker. Two thirds of the DSCR-type loans (2,682, 65.6%) were sold to a private securitizer within 2025, and 861 (21.1%) were not sold that year.
- Denials: 607 investor applications were denied out of 10,689 decided, 5.7%, the same as its 5.8% for principal residences; the national investor rate was 20.3% for other lenders. But 4,605 investor files (29.1%) were withdrawn by the applicant, against 25.7% of its principal-residence files, so the low denial rate is not a promise of approval (our arithmetic).
- Where: first in no state by DSCR-type count. Its best positions are second in Massachusetts and third in New Jersey; the biggest state is Florida with 824 loans (6th of 192 lenders, 7.125% against 7.25%). It lent in 50 states and the District of Columbia.
- Record and gaps: 800 CFPB complaints since January 1, 2025 (298 in 2025, 502 in 2026), 1,737 since the database began, against 4,677 for Rocket Mortgage and 17 for Kiavi since 2025. The database cannot tell us which concern investor loans. The 8-K that closed CrossCountry's purchase of Two Harbors on August 25, 2026 says nothing about its lending products.
CSV · 345 rows
CrossCountry Mortgage, LLC: HMDA 2025 investor loans, DSCR-type rates, states, denials and peers, CFPB complaint counts, product page, entity and Two Harbors filings
345 rows: CrossCountry's 2025 HMDA investment-property file, the national DSCR-type comparison, peer lenders, CFPB complaint counts with control companies, the archived DSCR page, the LEI record and Two Harbors filings.
What CrossCountry is, and how you reach it
CrossCountry Mortgage is a private retail mortgage lender, not a DSCR specialist. The legal entity that reports to HMDA is CROSSCOUNTRY MORTGAGE, LLC, a Delaware company with LEI 549300VZVN841I2ILS84, headquartered at 2160 Superior Avenue, Cleveland, Ohio, status ACTIVE, with a previous legal name of CROSSCOUNTRY MORTGAGE, INC. (GLEIF record). In a press release it filed with the SEC on May 28, 2026, the company describes itself as “the nation’s number one distributed retail mortgage lender with more than 9,000 employees operating over 1,000 branches”, “a direct lender”, and gives its NMLS number as #3029. That is its own description of itself. We did not verify the branch count, and you can check the licence at NMLS Consumer Access.
| Item | What the record says | Source |
|---|---|---|
| Legal entity | CROSSCOUNTRY MORTGAGE, LLC, Delaware, LEI 549300VZVN841I2ILS84, status ACTIVE, formerly CROSSCOUNTRY MORTGAGE, INC. | GLEIF record |
| Ownership and SEC filings | Private. We found no 10-K or 10-Q for it. EDGAR lists CrossCountry Intermediate Holdco, LLC (CIK 2127479, 2160 Superior Avenue, Cleveland) with three proxy-solicitation filings in May 2026, all about Two Harbors | SEC EDGAR submissions for CIK 2127479 |
| Channel | 9,857 of its 10,082 investor loans (97.8%) were submitted directly to CrossCountry; 225 were not (our arithmetic) | HMDA submission_of_application field |
| Customer | Borrowers through its own loan officers, plus a small broker channel | HMDA; company press release |
| Investor business | 8.1% of its 125,099 originated loans in 2025 (112,534 on principal residences, 2,483 second homes, 10,082 investment property) | HMDA 2025 |
That makes it the opposite of the broker-only model we describe on our UWM review. Whoever is quoting you at CrossCountry is a CrossCountry loan officer, and the compensation of that person is not in any federal file.
What the 2025 HMDA file shows: 10,082 investor loans
Lenders above a size threshold report every mortgage application to the Home Mortgage Disclosure Act (HMDA). We downloaded CrossCountry's complete 2025 file from the FFIEC data browser (all states, all actions, 192,498 records) and kept the records coded as investment property. The 10,082 originations were flagged as made primarily for a business or commercial purpose, which is how HMDA treats investor loans.
| CrossCountry investment-property records, 2025 | Records | Dollars | Share of 15,805 records |
|---|---|---|---|
| Loan originated | 10,082 | $3,601,670,000 | 63.8% |
| Withdrawn by applicant | 4,605 | $1,751,375,000 | 29.1% |
| Application denied | 607 | $187,375,000 | 3.8% |
| File closed for incompleteness | 234 | $86,610,000 | 1.5% |
| Approved, not accepted | 183 | $52,095,000 | 1.2% |
| Preapproval approved, not accepted | 54 | $24,810,000 | 0.3% |
| Purchased loan | 36 | $14,350,000 | 0.2% |
| Preapproval denied | 4 | $1,270,000 | 0.0% |
Of the 10,082 loans, 9,850 have a 360-month term and 166 a 180-month term; 8,177 are on one-unit properties, 1,155 on two units, 425 on three and 325 on four; 7,325 are purchases, 1,357 cash-out refinances, 1,147 refinances and 253 home-improvement loans; 313 are interest-only; 163 are second liens and 153 are lines of credit. The file gives no discount points, origination charges, total loan costs or prepayment term for any of the 10,082 (all reported as NA), so it cannot tell you what a CrossCountry investor loan costs beyond its note rate.
| Investor loan size, 2025 | CrossCountry loans | Median note rate |
|---|---|---|
| Under $100,000 | 485 | 7.625% |
| $100,000 to $149,999 | 1,315 | 7.375% |
| $150,000 to $249,999 | 2,870 | 7.1625% |
| $250,000 to $499,999 | 3,443 | 7.125% |
| $500,000 to $999,999 | 1,585 | 7.125% |
| $1,000,000 and over | 384 | 7.125% |
Two products inside one label
HMDA has no DSCR field, so we label by what is reported. A DSCR-type loan is a conventional, first-lien, closed-end, business-purpose loan on a one-to-four-unit property with a term of 30 years or more and no debt-to-income ratio reported; the same definition drives our DSCR lenders ranked by loans page, and it gives CrossCountry 4,088 loans there too.
| CrossCountry investor loans, 2025 | Loans | Dollars | Median note rate | Median loan |
|---|---|---|---|---|
| DSCR-type (no debt-to-income ratio reported) | 4,088 | $1,497,900,000 | 7.25% | $265,000 |
| Debt-to-income ratio reported (income-documented) | 5,930 | $2,078,540,000 | 7.125% | $265,000 |
| Everything else | 64 | $25,230,000 | not computed | not computed |
| All investor loans | 10,082 | $3,601,670,000 | 7.24% | $265,000 |
Of the 5,930 income-documented loans, 5,272 ran through a Fannie Mae or Freddie Mac automated underwriting system (our reading of the AUS field). The 4,088 DSCR-type loans are the business we are interested in here: 3,091 are on one-unit properties, 566 on two, 251 on three and 180 on four; 2,775 are purchases, 781 cash-out refinances and 483 refinances; only 219 (5.4%) are interest-only against 10.7% for other lenders; and the median loan-to-value as reported is 75.0% (90th percentile 80.0%) against 73.7% for other lenders (our arithmetic).
DSCR-type loans: where CrossCountry prices against the market
CrossCountry made 4,088 of the 154,321 DSCR-type loans we count nationally for 2025 (2.6%, our arithmetic), ranking 13th of 466 lenders. UWM made 14,836, Champions Funding 7,110 and BPL Mortgage 6,827. The comparison below sets CrossCountry against all other lenders.
| DSCR-type loans, 2025 | CrossCountry | All other lenders |
|---|---|---|
| Loans | 4,088 | 150,233 |
| Median note rate | 7.25% | 7.375% |
| Middle half of note rates | 6.875% to 7.75% | 6.875% to 7.75% |
| Median loan | $265,000 | $225,000 |
| Interest-only | 5.4% | 10.7% |
| Submitted directly to the lender | 95.5% | 35.6% |
| Median loan-to-value as reported | 75.0% | 73.7% |
CrossCountry's median is 0.125 below the market's, but it also writes larger loans, and bigger loans cost less everywhere. Comparing like with like by loan size removes the edge.
| DSCR-type loan size, 2025 | CrossCountry loans | CrossCountry median | Other lenders' loans | Other lenders' median |
|---|---|---|---|---|
| Under $100,000 | 48 | 8.6875% | 12,248 | 7.75% |
| $100,000 to $149,999 | 551 | 7.625% | 26,173 | 7.5% |
| $150,000 to $249,999 | 1,277 | 7.25% | 46,707 | 7.25% |
| $250,000 to $499,999 | 1,421 | 7.25% | 43,078 | 7.25% |
| $500,000 to $999,999 | 605 | 7.25% | 17,533 | 7.25% |
| $1,000,000 and over | 186 | 6.995% | 4,494 | 7.2% |
The honest reading: CrossCountry is priced at the market from $150,000 up, above it on the smaller loans, and below it on the largest. HMDA reports the note rate only; points, lender credits and fees are blank, so a note rate that looks high can come with lower points and the reverse. Use the table to test a quote, not to rank CrossCountry.
Who ends up holding the loans
HMDA records who bought the loan within the year. Of the 4,088 DSCR-type loans, 2,682 (65.6%) went to a private securitizer, 861 (21.1%) were not sold in 2025, 479 (11.7%) went to a credit union, mortgage company or finance company, 49 to other purchasers and 17 to a bank; none went to Fannie Mae or Freddie Mac (our arithmetic). The income-documented loans look different: 2,283 (38.5%) went to a credit union, mortgage company or finance company, 1,326 (22.4%) to private securitizers, 864 (14.6%) were not sold, 957 (16.1%) to Fannie Mae or Freddie Mac and 364 (6.1%) to banks. HMDA does not name the buyers.
Where CrossCountry lends
CrossCountry made DSCR-type loans in all 50 states, none in the District of Columbia, and ranks first in none. All investor loans, not only DSCR-type, came from 52 jurisdictions including the District of Columbia and Puerto Rico; the largest were Florida (1,502), California (893), New Jersey (761), Pennsylvania (655), Ohio (616), Texas (603), New York (556) and Arizona (398).
| State, 2025 | CrossCountry DSCR-type loans | All lenders | CrossCountry rank | CrossCountry median | All-lender median | Largest lender |
|---|---|---|---|---|---|---|
| Florida | 824 | 22,083 | 6th of 192 | 7.125% | 7.25% | A&D Mortgage, 2,672 |
| New Jersey | 374 | 7,541 | 3rd of 130 | 7.375% | 7.375% | Champions Funding, 695 |
| Texas | 330 | 13,640 | 12th of 189 | 7.25% | 7.25% | UWM, 1,418 |
| Pennsylvania | 294 | 8,406 | 9th of 134 | 7.625% | 7.5% | Kiavi Funding, 733 |
| California | 251 | 13,295 | 14th of 166 | 7.125% | 7.125% | OCMBC, 1,400 |
| New York | 239 | 9,888 | 10th of 117 | 7.375% | 7.25% | Champions Funding, 894 |
| Ohio | 228 | 8,935 | 10th of 121 | 7.5% | 7.625% | BPL Mortgage, 1,491 |
| Tennessee | 137 | 3,696 | 7th of 133 | 7.25% | 7.25% | UWM, 290 |
| Arizona | 130 | 2,868 | 5th of 121 | 7.0% | 7.25% | UWM, 349 |
| Illinois | 127 | 4,716 | 10th of 118 | 7.625% | 7.5% | UWM, 684 |
| Massachusetts | 122 | 2,088 | 2nd of 128 | 7.375% | 7.25% | OCMBC, 133 |
In California only 251 of its 893 investor loans are DSCR-type; the rest report an income ratio. For a state view with lender-by-lender tables see our Florida, New Jersey, Texas and Pennsylvania pages.
Applications and denials
Of the 10,689 investor files CrossCountry decided (originated or denied), it denied 607, 5.7%, the same as its 5.8% for principal residences and 6.3% for second homes. For all other lenders the investor denial rate was 20.3% (our arithmetic from the originated and denied files). The first-listed reason was collateral in 158 denials, debt-to-income ratio in 140, other in 89, credit history in 61, unverifiable information in 59, insufficient cash in 56 and an incomplete application in 44. HMDA does not say which denied files were DSCR-type, so we do not split them; our denial-rate page has the state view.
A low denial rate has two readings, and the file cannot separate them. Either CrossCountry approves almost everything it decides, or weaker files leave before a decision: 4,605 of its investor records, 29.1%, were withdrawn by the applicant, and another 234 were closed incomplete.
| Lender (2025) | Investor loans | Median note rate | DSCR-type loans | Investor denial rate |
|---|---|---|---|---|
| UWM | 31,209 | 7.375% | 14,836 | 22.9% |
| Kiavi | 25,528 | 9.95% | 5,794 | 11.4% |
| Rocket Mortgage | 13,753 | 6.99% | 38 | 27.4% |
| The Loan Store | 11,898 | 6.99% | 2,137 | 11.5% |
| CrossCountry Mortgage | 10,082 | 7.24% | 4,088 | 5.7% |
| Champions Funding | 7,496 | 7.5% | 7,110 | 25.3% |
| PennyMac Loan Services | 6,258 | 6.874% | 5 | 18.5% |
| Guaranteed Rate, Inc. | 5,416 | 7.0% | 1,789 | 9.2% |
Rocket Mortgage and PennyMac have almost no DSCR-type loans (38 and 5), and Kiavi's 9.95% median is not comparable with 30-year medians, so read the columns across lenders with care. See our Rocket Mortgage investor-loan page for the consumer-style side.
What CrossCountry says about its DSCR product, and what we could not verify
This section is where a review usually fakes it, so here is the evidence. crosscountrymortgage.com returned HTTP 403 to our requests and to our fetch tool, so we cannot cite the live product page. The Internet Archive holds a snapshot of the DSCR page dated May 20, 2026, which we saved and read. It gives the product name and a list of criteria, but the list is written for DSCR loans in general.
| Item on the archived page (May 20, 2026) | What it says | How to read it |
|---|---|---|
| Product name | “At CrossCountry Mortgage, our product is called Signature Expanded Investor Cash Flow loan.” | Company's own page, six months old |
| Debt service coverage | “DSCR of 1.0 and above” | Listed among criteria “most borrowers should expect”, not a CrossCountry minimum |
| Credit score | “Credit scores of at least 620 (though some lenders require higher scores)” | Generic range |
| Down payment | “A down payment of 15% (though some lenders may have lower requirements)” | Generic range |
| Loan amount | “A minimum loan amount of $100,000” and “A maximum loan amount of $3,000,000” | Generic range; HMDA shows 48 DSCR-type loans under $100,000 and a largest loan of $3.8 million, so the page is not a hard limit |
| Prepayment | “Many DSCR loans include fees for early repayment, limiting flexibility.” | A statement about DSCR loans, not CrossCountry's own terms |
We cannot say what rate sheet, minimum score or prepayment structure CrossCountry applies today. The 2025 HMDA loans are consistent with the page (median loan-to-value 75.0% and a 90th percentile of 80.0%), but that is consistency, not confirmation. Ask a loan officer for the current matrix in writing, with its date. For a cross-lender comparison of published terms see DSCR loan requirements and non-QM loans.
Complaints
On October 30, 2026 we searched the CFPB Consumer Complaint Database (latest complaint in the database received October 30, 2026) with the company filter set to “CrossCountry Mortgage LLC”, all products, all states. The search returned 800 complaints received since January 1, 2025 (298 in 2025 and 502 in 2026 through October 30) and 1,737 since the database began. The latest CrossCountry complaint was received October 14, 2026.
| Complaints since January 1, 2025 | Count | Note |
|---|---|---|
| Product: mortgage | 679 | 84.9% of 800 (our arithmetic) |
| Product: credit reporting | 105 | Consumer reports, not loans |
| Product: debt collection | 13 | |
| Issue: trouble during payment process | 371 | Servicing of existing loans |
| Issue: struggling to pay mortgage | 107 | Servicing of existing loans |
| Issue: applying for a mortgage or refinancing | 89 | Origination |
| Issue: closing on a mortgage | 86 | Origination |
| Company response: closed with explanation | 610 | 76.3% (our arithmetic) |
| Company response: closed with non-monetary relief | 94 | |
| Company response: closed with monetary relief | 10 | |
| Company response: in progress | 80 | |
| Response timely: yes / no | 754 / 46 | 94.3% timely (our arithmetic) |
Controls with the same filter and dates: Rocket Mortgage 4,677, PennyMac Loan Services 2,266, Guaranteed Rate 172, Kiavi 17 and Lima One Capital 7. Raw counts follow lenders' size and servicing books, so they are not a quality score.
Read this carefully. The database covers consumer financial products, and business-purpose loans fall outside the consumer rules, which is how HMDA flags all of CrossCountry's investor loans. The database has no field for occupancy or loan purpose, so we cannot say how many of the 800 complaints concern an investor loan, and its narrative text is not searchable in a way we could rely on. These are allegations by consumers, which the CFPB publishes without verifying them. The 371 plus 107 complaints about payments and hardship (59.8% of 800, our arithmetic) point to its servicing business, and 175 (21.9%) are about applying or closing. We did not read state regulators' enforcement records, and we make no statement about them; check your state regulator and NMLS Consumer Access before you commit.
The Two Harbors deal: what the filings say
CrossCountry is also in the news as the buyer of a listed company. The 8-K that Two Harbors Investment Corp. filed on August 25, 2026 (accession 0001104659-26-100622) says it completed its merger on that date with CrossCountry Merger Corp., “a wholly owned subsidiary of CrossCountry Intermediate Holdco, LLC (“CCM”)”, under an agreement dated March 27, 2026 and amended on April 28 and May 7, 2026, and that each common share was converted into the right to receive “$12.00 per share” in cash. In a related filing the buyer describes itself as “an affiliate of CrossCountry Mortgage, LLC”. Two Harbors filed a Form 15 on October 8, 2026 listing 1 holder of record of its common stock.
Nothing in those filings concerns investor loans, DSCR or the lender's credit box, so the deal tells a borrower nothing about the product. Our full account of the sale, the price path and what holders received is What Happened to Two Harbors?.
Cost in dollars: our arithmetic
On a 30-year, fully amortizing loan of $265,000 (CrossCountry's median investor loan), the payment is $1,807.77 a month at its DSCR-type median of 7.25%, $1,830.29 at the other lenders' 7.375% and $1,785.35 at the 7.125% median of its income-documented loans. The first gap is $22.52 a month and the second $22.41 (all our arithmetic, before points, fees and prepayment terms, none of which HMDA reports for these loans). A quote within an eighth of a point of the median is normal; a quote a half point above it on a strong file is worth questioning.
What HMDA does not show
- No pricing beyond the note rate. Points, origination charges, lender credits and total loan costs are blank on all 10,082 loans, and so is the prepayment-penalty term.
- No DSCR, credit score or reserves. There is no debt-service-ratio field in HMDA; “DSCR-type” is our label, built from the term, the loan type and the missing debt-to-income ratio.
- No individual terms. HMDA names no purchaser, no loan officer and no property.
- No 2026 loans. The 2025 file is the newest complete year; 2026 loans appear in 2027. Our national counts differ by a few dozen loans from other pages of ours because the FFIEC file is revised after it is first published.
What a reader can do with this
- Treat CrossCountry as a direct lender. Ask for a loan officer by name, a written program matrix with a date, and the prepayment structure before you pay for an appraisal.
- Test the quote. On a DSCR-type loan of $150,000 to $999,999 the 2025 median at CrossCountry and at other lenders was 7.25%; on a loan under $150,000 expect to be quoted above the market.
- Price the same file at a second lender the same day. Compare note rate, points, prepayment fee and rate lock side by side. Our guide is this DSCR lender legit? lists what to check, and investment property mortgage rates gives the market level.
- Check the licence and the state record at NMLS Consumer Access and your state regulator, which this page did not do.
- Choose by place. CrossCountry is a top-6 DSCR lender in Florida, New Jersey and Arizona and outside the top 10 in Texas, California and Georgia; look at the lenders with the most loans in your state.
- Get a direct quote from a lender that specializes in rentals. See Kiavi, Visio Lending and Lima One.
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FAQ
Frequently Asked Questions
Sources, read October 30, 2026: FFIEC HMDA 2025 loan-level files from the FFIEC data browser (CrossCountry Mortgage, LLC, LEI 549300VZVN841I2ILS84, all states and all actions; and all lenders' originated and denied investment-property records, 54 jurisdictions, tabulated by us in sources/tabulation_output.txt with the scripts in sources/scripts), the FFIEC 2025 filer list and LAR data-field definitions; the CFPB Consumer Complaint Database search API; the Internet Archive copy of crosscountrymortgage.com/mortgage/loans/non-qm/dscr-loans/ dated May 20, 2026; the GLEIF record for LEI 549300VZVN841I2ILS84; SEC EDGAR: Two Harbors Investment Corp. Form 8-K (accession 0001104659-26-100622) and Form 15-12G (0001104659-26-114620), and CrossCountry Intermediate Holdco, LLC Schedule 14A additional materials (0001140361-26-023115). Our national DSCR-type count (154,321) treats Emporium TPO LLC's term-30 and term-40 loans as 30- and 40-year loans, as our other lender pages do; the FFIEC file is revised after first publication, so counts differ by a few dozen loans from earlier pages. Sums, shares, differences and payment figures are our arithmetic. This is analysis of public documents, not investment, legal or tax advice.
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