Civic Financial Services Review 2026: Owner, Loans, Breach Check

Who owns Civic: three owners since 2014

Most pages about Civic start with its parent. The records show a longer chain, and the 2023 sale did not move everything.

Civic’s own press release of February 2, 2021 says it “was founded in 2014 through a partnership between Wedgewood and one of its subsidiaries, HMC Assets.” PacWest Bancorp’s annual report says the bank bought it on February 1, 2021 “in an all-cash transaction,” when Civic was based in Redondo Beach, California. PacWest took on $308.0 million of assets and $147.6 million of liabilities and booked $125.4 million of goodwill. In late 2022 it wrote $29.0 million of that goodwill off, and in February 2023 it said it would cut about 200 Civic jobs.

The Banc of California annual report says it “ceased making new originations of Civic loans” in the second quarter of 2023 and that it divested part of the portfolio in 2023 and 2024. The loan table shows how much: investor-owned residential loans, the label it gives Civic’s rental and bridge loans, went from $2,886.8 million at the end of 2022 to $2,234.5 million at the end of 2023 and $102.8 million at the end of 2024, a 96.4% fall in two years (our arithmetic). Residential renovation loans, the flip loans, went from $486.7 million to $21.7 million.

Was there a Civic data breach?

This page gets searches for “civic financial services breached.” We looked for a breach notice in the two state attorney general databases that can be searched by script, using the names of Civic and of its owners: Civic, Roc360, Roc Capital, Wedgewood and PacWest.

That is the absence of a notice in two databases, not proof that nothing ever happened: a breach affecting few residents, or reported only in a state we did not search, would not show. What the DFPI alert does show is that a lender’s license number is easy to copy. Before you send an appraisal fee or identity documents, confirm you are on civicfs.com and that the person who wrote to you appears on the lender’s own team page or on a broker’s license.

What Civic’s federal loan records show, 2018 to 2023

Civic Financial Services, LLC (LEI 5493006HWKBRUZIDS752) appears on the FFIEC filer list for every HMDA year from 2018 to 2023 and for neither 2024 nor 2025; the Data Browser returns only a header row for those two years. Every loan it reported was a first-lien, business-purpose loan on an investment property. We do not know why the filings stop. The public file has no loan dates, so 2023 mixes loans closed before and after the May 23 sale, if the new owner closed any under this LEI.

“Short-term” means a term of 36 months or less (in practice 12, 24 or 36 months: the fix-and-flip and bridge loans); “30-year” means a 360-month term, the rental loans. Rates are the note rate in the public file, not an APR, and the file carries no points, fees or prepayment terms for business-purpose loans. “Denied share of decided” is denials divided by originations plus approved-but-not-taken plus denials (our arithmetic).

Three readings of the table:

• The mix changed. Until 2019 every loan was short-term. By 2022 the 30-year rental loans were 5,315 of 7,466 originations, 71.2% (our arithmetic), and in 2023 they were 893 of 1,219.
• California stopped being the center. The Roc360 release calls California Civic’s “home state,” and it was 31.1% of loans in 2018. By 2022 Florida (1,338 loans), Texas (916) and Pennsylvania (713) all out-produced California (634). In 2023 the top states were Florida (156), Maryland (138), Pennsylvania (135) and Texas (133); California had 49.
• Volume collapsed in 2023, the year PacWest stopped originating and sold the brand. Originations fell 83.7% from 2022 to 2023 (our arithmetic). The six HMDA years add up to 19,132 loans and $7.83 billion (our arithmetic), against the “in excess of $9.4 billion” Roc360 credits to Civic since 2014; HMDA does not capture every loan, so the two are not meant to match.

For a borrower the useful comparison is the spread, not the level: in 2021 the short-term median was 8.5% and the 30-year median 5.25%; in 2023 they were 10.25% and 7.75%. Today’s quotes will differ. No Roc360, Roc Capital or Finance of America Commercial name appears on the FFIEC filer lists for 2024 or 2025 either, so there is no newer public loan-level view of this brand.

Where the old Civic loans went

Roc360’s release says what it left behind: Civic sold its origination assets, and previously originated loans and the loan servicing operations were excluded. Our page on the parent, Roc360 Review 2026, says legacy borrowers are serviced by Banc of California. The 2024 filings change that picture: the bank sold $1.95 billion of Civic loans in July 2024 and carried $102.8 million of them at year-end.

The bank’s filings do not name the buyer. A securitizer report that GS Mortgage Securities Corp. filed on August 13, 2026 (period April 1 to June 30, 2026) lists one pool, Legacy Mortgage Asset Trust 2024-INV1, with 6,576 loans and $1,947,980,104, of which 5,812 loans and $1,719,792,442 (88.29%) were originated by Civic Financial Services. The report shows 18 Civic-originated loans ($4,383,742) in both the “subject of demand” and the “repurchased or replaced” columns, and 32 loans (0.63% of the pool) across all originators. The filing does not say who sold the loans into the trust, so we cannot say this is the Banc of California sale; the size and the 2024 name are consistent with it.

If you hold a Civic loan made before May 2023, ask in writing who owns it and who services it today. Do not assume the answer is Banc of California or Roc360.

Who holds the license

Civic’s website footer says “A Roc360 affiliate is licensed” in ten states without naming the affiliate: Arizona (commercial mortgage banker), California (finance lender license 60DBO-69051), Florida, Idaho, Minnesota, Nevada, North Carolina, Oregon, Tennessee and Utah. The same site says Civic lends in 47 states and the District of Columbia and cannot lend in North Dakota, South Dakota or Vermont. Ten licensed states against 47 lending states does not mean the rest are unlicensed: business-purpose lending is regulated state by state and some states require no license. It does mean the footer does not answer the question for your property’s state.

The older license record is different. The DFPI’s November 3, 2021 alert says the license number 603L321 and NMLS ID 1099109 belonged to “Civic Financial Services, LLC, doing business as both Civic Home Loans and Civic Private Money Lending,” the PacWest-era company. The numbers on today’s footer are other numbers. The Better Business Bureau profile still shows Civic Financial Services, LLC at Redondo Beach, California, not accredited but rated A+; the website’s contact page gives 645 Madison Avenue, 19th Floor, New York, the parent’s address. We did not open NMLS Consumer Access, which requires accepting terms before it shows a record. Check the lender’s exact legal name and NMLS ID on your term sheet there yourself.

What Civic says it offers (its website, October 8, 2026)

These are the lender’s own claims, read on civicfs.com on October 8, 2026. Starting rates are marked on the site as “the lowest offered”; the rental page says “Call for quote.”

What the site does not publish matters as much: points and origination fees, prepayment penalties, and the rate you will actually get. The 5.39% rental rate and 8.49% bridge rate are floors for the strongest files. The draws page does publish two costs for rehab and construction loans: a single-unit inspection is $270 plus a $30 wire fee, and a “Snap Draw” processed from your own photos is $300. Construction holdback is paid on a reimbursement basis, so you fund the work first. The product pages say “Over $8 Billion” in loans for investors, while Roc360’s 2023 release said more than $9.4 billion; we treat both as company figures.

One more document to read: the website’s terms of service carry an arbitration clause with class-action waiver, with a 30-day window to opt out in writing. That clause covers use of the site and portal. Your loan documents are separate, so read their dispute clause before closing.

Complaints and reputation

Read these as three different instruments. The CFPB figures are small, which may reflect that Civic lends to investors rather than to households; we cannot tell from the data. Trustpilot is self-selected. Individual reviews on the page allege fees above the original offer on a construction loan, a cross-collateral clause, and closings that slipped; one alleges Civic told the reviewer to take a review down or it would not fund. These are allegations by borrowers that we have not verified. Two other reviews (December 2024 and February 2025) read like solicitations for a “fund recovery” service, a common scam pattern, and have nothing to do with Civic’s loans; do not contact them. The costs in the draws table above are the ones Civic itself publishes.

What you can do with this

• Get the legal name and NMLS ID of the lender on your term sheet, and confirm it on NMLS Consumer Access. The footer says only “a Roc360 affiliate.”
• Ask for the full cost on one page before paying an appraisal fee: rate, points, origination fee, draw and inspection fees, prepayment terms and recourse. The site publishes floors, not quotes.
• Use the HMDA spread as a yardstick, not a price. Civic’s 2023 median rates ran about 1.75 to 2.5 points above its 2021 medians (our arithmetic); ask any lender, Civic included, what its rate sheet is today.
• If your loan was made before May 2023, ask who owns and services it. Most of the pre-2023 book left Banc of California in 2024 (see above).
• Compare two other lenders on the same deal. Civic’s published terms (full recourse, entity borrower, 12-month flip term) are common in this market; the difference is in the fees and in how draws are handled.

For the wider field see best fix-and-flip lenders 2026 and best DSCR lenders 2026; for how to check any lender, is this DSCR lender legit?. Civic’s parent is covered in Roc360 Review 2026.

FAQ

Sources, read October 8, 2026: Civic Financial Services’ website pages (home, product pages, draws, where we lend, contact, terms, privacy policy); its press release of February 2, 2021 and Roc360’s of May 23, 2023 (PR Newswire); PacWest Bancorp’s Form 10-K for 2021 and 2022 and Forms 8-K of April 20, 2021 and February 17, 2023; Banc of California’s Forms 10-K for 2023 and 2024 and its Form 8-K of October 22, 2024; GS Mortgage Securities Corp.’s Form ABS-15G of August 13, 2026; FFIEC HMDA loan-level records and filer lists for 2018 to 2025 (LEI 5493006HWKBRUZIDS752); the CFPB Consumer Complaint Database API; the California Attorney General’s data breach list; the Washington Attorney General’s breach notification dataset; the California DFPI consumer alert of November 3, 2021; Trustpilot and Better Business Bureau profile pages. This is analysis of public records, not investment, legal, lending or tax advice. We have no commercial relationship with Civic Financial Services or Roc360; Kiavi is a paid link.